Tenants

At Rockford we appreciate how stressful and time-consuming it can be to find the right rented accommodation and how important it is to have a letting agent you can rely on. We are committed to providing the very best customer service to our tenants, making sure the search process is as stress-free as possible for you and that we are on hand when you need us throughout your tenancy.

We want our tenants to feel happy in their homes and our help is always just a phone call or online click away. And we know how busy people’s lives are, so we have introduced options like our online secure payment centre and maintenance requests to make processes quicker and easier.

Rockford is a member of The Association of Residential Letting Agents (ARLA), The National Approved Letting Scheme (NALS), The Property Ombudsman (TPO), and complies with the Tenancy Deposit Protection Scheme.